Supply Chain Director

Location: New York, New York
Department: Manufacturing Ops
Hours: 40+

In line with the MAESA policy, improve continuously the service performance of MAESA USA by managing the replenishment orders manufacturing and delivery, improving supply-chain processes in order to drive value for our customers, to surpass the competitors and make supply-chain a vector for the business development and profitability growth.

  • Manage all flows of components and finished products from vendors to 3PL DC
  • Responsible for efficient replenishment PO processing
  • Develop direct relationships with domestic vendors, 3PL, and MAESA China
  • Manage and accountable for scheduling optimization and delivery On Time in full
  • Responsible for improving MAESA USA supply-chain processes and system

Forecasting and order processing:

  • Review customers’ forecast and orders with sales teams vs contracts, leadtimes MOQ and capacity
  • Propose adjustments and aknowledge POs to sales and customers accordingly
  • Accountable for Placing POs in MAESA system and issuing orders to vendors
  • Accountable for orders data accuracy and PO process efficiency in order to ship and deliver on time in full

Manufacturing and inventories:

  • Monitor manufacturing at vendors (Asia, US, Europe) and solve issues (scheduling, quantities…) in order to stick to original deliveries’ commitments
  • Manage inventories’ levels to avoid Out Of Stock situation and minimize the risk of aging or write off

Cost effectiveness and cash:

  • Place POs and organize call off that would optimize shipping schedule (Minimum shipping quantities) .
  • Define the exact level of stocks in Asia, at US vendors and in DCs in order to optimize the service vs costs
  • Define efficient supply flows in a cost effective balance between vendors and MAESA (delegating to vendors the supply of non core value items….).
  • Insure replenishment margins continuously match with budgets agreed during development

Process and system management:

  • Take the ownership of door to door supply-chain process; propose and implement improvement in coordination with the other company stakeholders (sales, logistic, china team…)
  • Implement KPis that will allow to monitor the supply-chain and service performance (OTIF; DIO…)
  • Identify and propose ERP improvement and lead with IT team, the system upgrades

Customer relations:

  • When relevant, develop the relationship with counterparts at customers; attend the main customers meetings , and managed action plan in order to fulfill customers’ requirements
  • Negotiate with customers , Collect facts and datas in order to defend MAESA positions in a fair manner and sort out responsibility in case of dispute.

Management and organization:

  • Assess, train, manage performance of the team.
  • Develop the team ownership, leadership and proactivity.


  • APICS certification or equivalent
  • 10 years’ or above supply-chain management (senior manager or director level)
  • ERP upgrade or implementation experience
  • Analytical and problem solving skills
  • Computer literate and able to work alone or within a team under own initiative
  • Fluent in English ; French and/or Chinese would be a +